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Fello Total Rewards

July 2024 - June 2025

Total Rewards Eligibility

Who Is Eligible?

Full-Time Employees: Full-time employees who work at least 30 hours per week are eligible for total rewards on the first of the month following date of hire.

Part-Time Employees: Part-time employees are anyone who works under 29 hours a week and are not eligible for all Fello’s Total Rewards.

Part-time employees are eligible for the following rewards:

  • Paid Time Off (PTO)
  • Graduation bonus
  • Employee Referral Bonus
  • Mileage Reimbursement
  • ClassPass
  • Noom
  • Long-term Disability
  • Basic Life insurance
  • Health At Work
  • Participating in Fello’s robust 403b plan

Part-time employees are automatically enrolled in the following Total Rewards:

  • Long-term Disability
  • Basic Life insurance
  • Health At Work
  • Participating in Fello’s robust 403b plan

Dependents: Employees may enroll legal spouses and dependent children up to age 26. If a dependent child is a full-time student enrolled in a training program for a minimum of 24 hours or a minimum of 12 credits, then employees may enroll the dependent student up to age 99.

Domestic Partners: A domestic partner is defined as a person who cohabitates or resides with the employee in adomestic partnership, same sex or otherwise, for a minimum of 6 months, and can document evidence of financial interdependence existing for at least six consecutive months prior to application.

Total Rewards Enrollment

When to Enroll

New Hire: If you are a new hire or newly eligible for total rewards, you must enroll in your rewards plans within 30 days of your eligibility date. If you waive coverage upon first eligibility, you will be required to wait until the next open enrollment or when you experience a qualifying event.

Open Enrollment: Employees may make changes during open enrollment, which is in June for a July 1 effective date. Your coverage will be in place until the next open enrollment.

Qualifying Event: A qualifying event is a documented, life status change. If you experience one of these events during the course of your total rewards plan year, you may be able to make changes to your plans and coverage.

How To Enroll

Enroll via Paycom Online For help contact TotalRewards@fello.org

All total rewards offered by Fello are “a la carte” and voluntary for you to choose to enroll in. Please know that you do not need to enroll in the medical plan in order to enroll in other rewards.

Qualifying Events

Here is a list of approved qualifying events (QE) in accordance with IRS code Section 125:

  • Marriage or divorce
  • Birth or adoption of a child
  • Death of a spouse or a child
  • Change in residence or work location that affects total rewards eligibility for you or your covered dependents
  • You or one of your covered dependents gain or lose coverage due to a change in employment status i.e. employment termination or reduction of hours
  • Gain or loss of qualified coverage

While this list contains the most relevant qualifying events, check with People & Culture or your Health Pros to see if you may qualify for other enrollment periods. Depending on the type of change, you may need to provide proof of the qualifying event (for example, a marriage license or birth certificate).

If you do not notify People & Culture within 30 days of your QE, you will have to wait until the next annual open enrollment period to make changes to your total rewards.

Meet Your Total Rewards Pros

Our goal is to make sure that you receive the right coverage information regarding your total rewards plans. Because the world of healthcare and insurance can be confusing and hard to navigate, we are pleased to introduce your health pros who will be able to assist you with all things related to your total rewards.

Contact Your Total Rewards Pros for Things Such As:

  • Resolve claims and billing issues/errors
  • Answer questions pertaining to your plans
  • Locate in-network facilities, dentists & other healthcare providers near you
  • Schedule your appointments
  • Research cost and value comparisons

Total Rewards Facilitator

totalrewards@fello.org

 

Freshbenies Health Pro Line

877-412-3108
freshbenies@alight.com

 

Carrier Contacts

Plan
Provider
Group Number
Customer Service Info
Medical
CareFirst Administrators
T8A
Website: cfablue.com
Member Services Number: 877-889-2478
Dental
Guardian
00021891
Website: guardiananytime.com
Member Services Number: 800-541-7846
Flexible Spending Account
Clarity
BENARCCCR
Website: claritybenefitsolutions.com
Member Services Number: 732-428-8282
Vision
EyeMed
1029003
Website: eyemed.com
Member Services Number: 866-800-5457
Life and AD&D
Voluntary Life and AD&D
Long-Term & Short-Term Disability
Mutual of Omaha
BR4X
Website: mutualofomaha.com
Member Services Number: 800-769-7159
Hospital Indemnity
Critical Illness
Accident
The Hartford
885645
Website: thehartford.com
Member Services Number: 866-547-4205
Legal
Countrywide
Website: countrywideppls.com
Member Services Number: 800-550-5297
Pet
Pet Benefit Solutions
5793
Website Contact: people@fello.org
Member Services Number: 888-913-7387
Retirement Plan 403(b)
Principal
Website: Principal.com
Member Services Number: 1-800-547-7754
Total Rewards Questions
People & Culture