Total Rewards Paid For By Fello
Fello contributes to the below total rewards for eligible employees.
1. Medical Premium Shared with Employees: Fello contributes to the majority of the cost of the medical premium. Employees share in a portion of that cost.
2. Shared Dental Premium with $0 Deductible: The cost of the dental insurance premium is split between the employer and the employee, while the plan covers dental services without requiring the employee to pay a deductible before coverage kicks in.
3. Fully Funded Deductible $4,000/$8,000: The employer fully covers the deductible cost for the employee, with $4,000 being the individual deductible and $8,000 being the family.
4. Life Insurance: Fello provides you with Basic Term Life insurance in the amount of 2x your basic earnings and overtime through Unum at no cost to you.
5. Long-Term Disability: Long-Term Disability insurance, fully paid by Fello, protects your finances by paying 60% of your pre-tax monthly base salary (up to $12,500/month) after 90 days of disability, continuing until your Social Security Normal Retirement Age.
6. Kindbody Family Planning: 100% covered by Fello if you are enrolled in our medical plan. Whether you are looking to start your family today or preserve your options for the future, Kindbody provides end-to-end fertility services with a dedicated Care Navigation Team to guide you through your journey.
7. Paid Family Leave: Fello supports a healthy start to every child’s life. Nonexempt, hourly employees who work an average of 30 hours per week are eligible for up to 240 hours of paid Family Leave in the event of the birth, adoption, or placement of a child. Exempt, salaried employees are eligible for 6-weeks of paid Family Leave.
Health Connection
Fello believes access to convenient, affordable healthcare is essential for a healthy life. With Health at Work, Fello makes taking care of yourself and your family easier than ever. No more waiting for hours at urgent care, no more last-minute scrambling to see your primary care provider – text our nurse and make your same-day appointment and get the care you need as soon as you need it.
Health at Work is free for employees and their spouse/partner/dependents who enroll in medical insurance through Fello.
What Health Connection Offers
- Same-day, convenient access to primary & urgent care $0 copays.
- Testing & care for illnesses like strep, flu, & COVID-19.
- Diagnosing and treating acute conditions such as rashes, staph, sprains, bites, and burns.
- Have your blood drawn for routine bloodwork.
- Prescriptions that can be filled at major pharmacies.
- Routine well-visits, preventative care, and vaccines.
- Navigating and treating chronic conditions such as diabetes,
heart disease, kidney disease, thyroid disease, migraines, asthma, and Crohn’s disease. - Connecting employees with specialists, facilities, testing, labs,
imaging services, and pharmacies. - Setting appointments, gathering medical records, navigating the healthcare and insurance systems, and advocating on your behalf.
How Can I Access Health Connection?
To make an appointment, text or call
Questions?
If you have questions about Health at Work, contact
people@fello.org or go to fello.org/healthconnection
Free Employee Assistance Program
Life’s not always easy. Sometimes a personal or professional issue can get in the way of maintaining a healthy, productive life. Your Employee Assistance Program (EAP) can be the answer for you and your family.
We’re Here to Help
Unum’s EAP assists employees and their eligible dependents with personal or job-related concerns, including:
- Emotional well-being
- Family and relationships
- Legal and financial
- Health lifestyles
- Work and life transitions
What to Expect
Employee Assistance Program (EAP) provides confidential support and resources to help employees and their families manage everyday challenges at home and at work. Services are available to employees, spouses or domestic partners, dependent children, parents, and parents-in-law. Employees have access to Licensed Professional Counselors for support with stress, anxiety, depression, relationship issues, grief, family concerns, work conflicts, and more
EAP Benefits
- Confidential Employee Assistance Program (EAP) support for employees and families with personal and work-related challenges.
- 24/7 access to Licensed Professional Counselors by phone for confidential support.
- Short-term counseling available (up to 3 in-person visits at no additional cost).
- Support for:
- Stress, anxiety, and depression.
- Relationship, family, and divorce issues.
- Grief, loss, and anger management.
- Job stress and workplace conflicts.
- Parenting and family concerns.
- And more.
- Work-Life Specialists available to assist with:
- Child care and elder care resources.
- Financial services, debt management, and identity theft issues.
- Legal questions and referrals.
- Help reducing medical and dental bills.
- Community resource referrals.
- Available to employees and eligible dependents (spouse/domestic partner, children, parents, and parents-in-law).
- Additional resources include online tools, monthly webinars, referrals for ongoing support, and the Medical Bill Saver® program.
Access Anytime
BetterHelp
BetterHelp is a leading online therapy platform offering access to convenient and professional mental health counseling. With BetterHelp, employees can be matched with a professional therapist anytime, anywhere, within 24 hours and have access to the care they need. Fello will not have access to your information nor be able to see who has accessed the platform.
Eligibility
All employees are eligible to sign up for BetterHelp for free, regardless of whether they are enrolled in Fello’s medical insurance (just like Health Connection, ClassPass, and Noom). If you do have medical insurance through Fello, your insured dependents, spouse, and partner are also eligible to use BetterHelp free of charge.
How to Sign Up for BetterHelp
Employees will receive an email from BetterHelp with instructions to begin their enrollment, or you can create your account through our landing page here: www.betterhelp.com/fello
Free Lifestyle Benefits: Noom & ClassPass
At Fello, we are re-imagining what employee-centered Total Rewards look and feel like. With more employees reaching out about weight-loss support, we are offering two unique benefits.
Who is Eligible?
All employees are eligible, regardless of whether you have insurance through Fello. If you do have medical insurance through Fello, your insured dependents, spouses, and domestic partners will also be eligible.
Noom
What is Noom?
Noom is a healthy lifestyle app that supports users to lose weight sustainably. Along with calorie and activity tracking, the platform provides you with articles, tips, and advice on how to make behavior changes that help you reach your long-term goals. This is not your average dieting app-this platform is all about making sustainable lifestyle changes to improve your overall health, not just the number on the scale.
Please note: You may want to consult with your primary care provider or Health at Work before starting Noom if you have ever been diagnosed with an eating disorder, are pregnant, or have any other condition where weight loss could be harmful.

How to Sign Up for Noom
Step 1: Email TotalRewards@fello.org and request an activation code for Noom.
• Include any eligible spouses, domestic partners, or dependents you want to enroll.
Step 2: Receive activation code from Total Rewards and activate using the QR code.
• If you already have an account, you will be able to start the integration process.
ClassPass
What is ClassPass?
Fitness and wellness aren’t one-size-fits-all, nor are your benefits. ClassPass offers a flexible credit system worldwide for booking fitness classes, gym sessions, and virtual workouts. Explore top-rated studios, instructors, and gyms without long-term commitments. Just search, reserve, and go!

How to Sign Up for ClassPass
Step 1: Scan QR code to access ClassPass
Step 2: Enter company code “FelloCP”
• Have you been a ClassPass member? Please select “Have an existing account” and ask to switch to your company's corporate account next cycle.
• Employees must use their corporate email address.
• Employees who are enrolling eligible spouses, dependents, and domestic partners should email TotalRewards@fello.org to provide an email address.
Step 3: Follow the prompts to sign up for a membership and explore local classes!
• Credit card information is needed at checkout for all plans, including the free trial.
Step 4: Download the ClassPass app and log in to book classes on the go.
Basic Life Insurance & AD&D with Unum
Paid For by Fello
Fello recognizes the importance of planning for the unexpected. Life insurance helps protect your family from financial risk and sudden loss of income in the event of your death. Accidental Death & Dismemberment (AD&D) insurance provides an additional benefit if you lose your life, sight, hearing, speech or use of your limbs due to an accident.
Employee Basic Life and AD&D
Fello provides you with Basic Term Life insurance in the amount of 2x your basic earnings with overtime through Unum at no cost to you.
Employee benefits are reduced to 65% at age 65, reduced to 40% at age 70, and reduced to 25% at age 75.
You have one option for continuing your life coverage if you leave the company:
- Conversion allows you to convert the coverage to an individual policy if any or all of your life insurance ends while you are insured under the group plan.
Additional Voluntary Life and AD&D Insurance
Voluntary Term Life & AD&D Insurance allows employees to purchase additional life insurance coverage beyond the Basic Life insurance provided by Fello through convenient payroll deductions. Coverage includes Term Life Insurance and Accidental Death & Dismemberment (AD&D) Insurance. You may elect AD&D separately from Life coverage. Coverage is available to employees working at least 30 hours per week.
Employee Coverage: You may elect up to the lesser of 5x your annual earnings or $500,000 in increments of $10,000. The minimum benefit is $10,000. You may elect up to $150,000 without medical questions if you enroll when first eligible.
Spouse Coverage: You may elect up to $500,000 in increments of $5,000 for your spouse. Up to $30,000 is available without medical underwriting. You must be enrolled to elect spouse coverage.
Child(ren) Coverage: You may elect coverage from $2,000 to $10,000 in increments of $2,000 for dependent children up to age 19, or age 26 if a full-time student. You must be enrolled to elect child coverage.
Portability: You may be able to continue coverage if your employment ends, you retire, or your hours are reduced, subject to plan provisions.
Additional Features: Includes Accelerated Death Benefit, Waiver of Premium, and Life Planning & Financial Resources.
If you waive voluntary life insurance when you are first eligible, any amount elected after that will require Evidence of Insurability!
